If you or your child’s designated carer are unable to collect them promptly when nursery finishes, again please inform the Nursery Manager or other member of staff as soon as possible, giving details of who will be collecting your child in your place.
The individual collecting your child must be an adult or sibling over the age of 14. In emergencies we will accept a phone call together with a password, but prefer parents to inform us in person or give a letter of consent in advance where possible. We will not release a child to anyone else without your consent.
In case of emergency, where we are unable to contact either parent, it is vital that we have a trusted emergency contact, such as a friend, grandparent or neighbour who will come and collect your child.
If we are unable to contact you or your emergency contact at the end of the nursery day, we have no choice but to contact the relevant authorities.