Everything is going to be alright, as long as we lead the way

Earlier this week I found myself listening to a debate about the best way to care for our elderly citizens – and was immediately struck by the similarities between good social care homes and good nurseries.

In our experience, a good nursery needs to be warm, clean and comfortable.  It needs to be run by caring, friendly, empathetic staff who like children and want to give them a great experience.  Good homes for older people need to be much the same, and the recent shameful reports about unkindness, callous and hard-hearted behaviour are not dis-similar to horrid cases of poor nursery practice that are presented by our ever helpful press.

It strikes me that we should really join adult care with childcare, so we can learn from each other rather than try to sort the issue out in two silos.  However, we have the usual attitudes to overcome – including entrenchment across government, local authority departments, large organisations and charities that have a sole focus on adult care.  What we really need is to find the right person in one of these services to lead a new way of doing things, so we can get social care businesses that deliver high quality.

Elsewhere this week, I spent a few interesting days enjoying the Georgian splendour in Edinburgh.  It was a trip tinged with sadness, as it reminded me of Vicki Whitfield, our late HR Manager who died suddenly in 2005. Vicki was brought up in Edinburgh and often told us hilarious stories about many of the places I was visiting.  When in need of a password, she often used Auchtermuchty, which I discovered is a real place; another Balamory!

During my visit, I mixed business with pleasure, and spent some time working with a Scottish group of nurseries on leadership.  It proved a lively session, exploring the challenges of leading high quality childcare and education so that business success is central to the process.  I was relieved to discover the problems we face – getting our nursery leaders to understand and then ensure the three strands (business, care and education) weave into a strong fabric – are the same north and south of the border; it seems we all struggle with the need to lead and manage quite complex processes to ensure success.  However, these processes draw on such a wide set of skills, behaviour, attitudes and knowledge that each nursery leader needs to be a truly special individual to manage this effectively.  What those at the top have to then understand is how to balance the importance of each of those strands and communicate the expectations very clearly and at every level.  Interestingly, this supports what I discovered when researching my own book on leadership, which was that the business side of leading nurseries as a feature of good leadership is much ignored; yet without it we will not have sustainable nurseries which are critical to roll out the Government’s childcare agenda.

LEYF team race for life

Finally, I joined a merry band of LEYF staff on Sunday morning to run the Race for Life in support of our friend and colleague Barbara, who is very bravely and stoically fighting cancer.  April, Lucy, Yasmin, Gill, Gill’s young daughter (and LEYF graduate) Maya and I joined 11,000 determined women wearing pink to run 5km around Hyde Park in record time.  Pinned to everyone’s T-shirt was a sign telling the world who they were running for – and I was struck by how many people have direct experience of cancer, with either friends or family members who had died or survived.  I particularly liked the statements about survivors, and the many women who were running for their children’s future.  It reminded me of two neon signs outside the Edinburgh Museum of Modern Art; There Are No Miracles Here balanced by Everything Is Going To Be Alright.  After today, I am going with the latter.

Childhood futures in Dublin’s fair city

This week I went to visit Dara Hogan at Fledglings Nurseries, part of An Cosán, a community organisation and charity in Tallaght, Co Dublin.  I was accompanied by Heather Fernandez, our lead Research Associate on social franchising, scaling and replication, with Middlesex University.

The term franchising freaks many people out because they associate it with aggressive, profit-focused commercial growth like McDonalds. Instead, I like the opportunity it presents as a business model with the potential to help replicate good, socially enterprising nurseries across the UK.  In doing so, many more children would benefit, more quickly and effectively, and greater strides could be taken toward eradicating child poverty; hence our research.

It is also the shared view of Dara Hogan who I met on a Scaling Up programme run by the School of Social Entrepreneurs in January this year.  He has set up five nurseries in this deprived part of Dublin, on the basis that good quality Early Years can help mitigate some of the worst aspects of social deprivation and potential educational failure.   Like me, he thinks franchising may be a good model to speed up the dissemination of good nurseries and touch the lives of many more children, and so he is in the process of growing the nursery group.

The Irish are renowned for their friendliness and hospitality and this was very evident during our visit.  We were taxied around Dublin by Denis, who gave us a guide to each locality and pointed out a range of areas of interest from a political and social perspective.  He could compete with London’s best Black Cab drivers with his knowledge of heritage sites in central Dublin.

Our programme of visits was wide and varied, but each person gave generously of their time and engaged in a way that made us feel we had something to offer them – although at times I could see their puzzlement, as we tried to understand the different ways we design and support similar services.

The social problems of Dublin and London are not dissimilar; drugs and alcohol abuse, unemployment, poverty and emotional deprivation are the issues of the day, and the people we visited are looking for solutions that work just as we are, solutions that can be scaled up and measured to show a benefit, both now and in the future.

Our two day visit began in Tallaght with a visit was to Breda at Barnardos. She runs a Government funded childcare and family support programme in a building down a littered windswept alley.  Her passion and enthusiasm was palpable, and she could link to the work being done in the UK through her daughter – an educational psychologist in Southwark who had been challenging her to dump the notion of school readiness in favour of ready schools.  It initiated an interesting philosophical debate. She was keen on giving a voice to the practitioner, whilst also finding a way to support free childcare for more two year olds.  I was pleased to be able to say that we were going to develop this in the UK as a result of a successful pilot.  She introduced me to Maria Aarts and Marte Meo and was as shocked that I had not heard of her as I was when she told me that Irish Barnardos were not in anyway connected to the UK charity.

Our second visit was to a very modern, architect designed building which housed the Childhood Development Initiative.  We were welcomed with a pot of tea by Grainne Smith and her colleagues Marguerite and Tara.  They are part of a commissioning and evaluation team developing childcare initiatives, funded by government and matched charity funds. We had a lively conversation about evaluations and randomised control trials of organisations and services with a heavy emphasis on evaluating process.  I was particularly intrigued to hear this, as it’s something I am keen to develop as part of our multi-generational project.

After a lunch which included homemade scones, we spoke to Jean Courtney who confirmed the importance of business skills among childcare providers in all sectors, but especially in areas where the continued success of nurseries and family support services is particularly needed by children.

Our last visit took us into the centre of Dublin, where we had a tremendously animated conversation with Beth Fagan who runs the Parent Child Home Programme  at the National College of Ireland.  She was passionate about helping parents apply learning in their homes, so we know it changes their beliefs, behaviour and attitude, and pointed us in the direction of much new reading.  It also led to a proposal for her colleague Aoife, who heads up the CPD programme, that we try and apply the same thinking when it comes to making sure we better embed and measure action learning in childcare settings – so we know the training and support we offer practitioners is actually embedded and applied consistently to ultimately change behaviour (a philosophy already very much embedded in the LEYF approach to learning and development).

Dara rounded off the long and fascinating visit with a dinner prepared by his good wife Mary.  It made me realise why hospitality needs to be a core value of any organisation looking to reach out and make a difference to those who feel alienated and isolated.

Our second day was spent at An Cosán, the umbrella charity which incubated the Fledglings idea.  Its main service is to provide training at all levels for local people, with a real emphasis on opportunities and learning for local women – so they were very hot on community leadership and ways of empowering women to develop their confidence and abilities.  Once again, the day was punctuated by hospitality and kindness – and more scones!  We learned a lot more about the importance of talking and extending ideas, as I had some passionate exchanges with their lively CEO Liz Waters.  It was a another great lesson in the importance of taking time out of the ordinary day to engage with other people; to stretch your thinking and learn something new.

Early Years, Dragons and Dolly Parton… or how bankers became our new best friends

The last few weeks have been a bit of an intellectual whirlwind, which always gets me really excited.  So for those people who think working with children is all about being nice and patient (and washing your hands a lot), it actually provides a platform for a great deal of intellectual challenge.

On Thursday 19th May, I got to hear Professor James J Heckman expounding his theories on the importance of investing in the Early Years at the Daycare Trust Lecture organised to celebrate their 25th anniversary. It was a fascinating romp through 40 years worth of research, which continues to show how investing in the Early Years makes sense for the child, the family, the community and society. Two facts in particular resonated powerfully with me; firstly that children’s social and emotional skills are most potent when it comes to extending children’s cognitive development; and secondly adversity gets under the skin and determines the child’s biology.

Heckman also drew a gasp from the audience with his findings that by year three, children from ‘welfare’ families had 500 words, those from working class families had 700 and children from professional families had 1100. What more can you say here, other than parents really need to be made aware of this, so they can do something to address the issue. He then concluded by reminding us that ‘top-up’ programmes for literacy and numeracy in schools had no measureable benefit, nor did reducing the numbers of children in school classes. Instead, what really counted was giving children the best experience before they turned three.

Earlier that same day, I had the pleasure of a cup of tea with the Secretary of State for Education, Michael Gove. In these straitened times, I suspected we might have a cup of tea in the hand. My mother first experienced this when I came to live in London, and she never could understand that you could drink tea without a plate of something to go with it. I have inherited this habit, so asked our children to help out – which under the tutelage of Feyi from our Marsham Street community nursery team, led to fresh batch of tasty banana biscuits! Suitably nourished, our conversation focused a lot on the importance of Early Years – in particular the youngest children and the significance of what we at LEYF call cultural capital. Professor Heckman reinforced the same, with the articulacy that so many Americans possess, and I hope Mr Gove’s team share.

Later in the week, I was able to push again for investment in the Early Years at a Dragon’s Den type experience where six social enterprises pitched to about 50 investors; an event organised by Clearly So and hosted by Coutts. We were trying to persuade investors to support our growth plans with investment that balanced straight financial returns with a social premium return.  It was very scary, not only since I was on first and the only woman, but also as I had to do this in 5 minutes. Somehow I managed to do both, whilst at the same time mingling with bankers and investors in Coutts’ august headquarters. Interestingly, the venue itself was the Coutts library, bequeathed by Angela Burdett-Coutts (1814-1906), granddaughter of Thomas Coutts, founder of the bank.  More importantly, Angela was a great Victorian philanthropist, setting up Ragged Schools for poor children; she was also instrumental in founding the NSPCC. Personally, I love being somewhere which has the hand of a great woman on it!  They also have piped poetry in the bathrooms, which I thought was quite wonderful, so I will be checking out if we could do this at LEYF - with a few nursery rhymes thrown into the mix!

The entire experience and subsequent conversations make it clear that a fresh and full debate is needed, exploring the complex world of social investment with a view to developing some sort of fund, underpinned with a clear and philosophical set of principles, specifically geared to drive more investors into this area. We have to move from an ideology of charitable donation to social investment, with a longer-term look rather than an immediate feel good. My previous bedside reading (the enjoyable Larkrise to Candleford by Flora Thompson) has now been replaced with books about investment and may soon, I fear, also have to include those about tax options for social investors. Who says you never stop learning? Or as Francis Bacon said, a wise man will make more opportunities than he finds. I for one hope this is an opportunity.

I finally concluded a busy week by spending a lively day with the team in our Centre for Research, Learning and Development.  It was a bit of a roller coaster of a day, as we shaped a clear business plan for the year ahead, with the team learning the stark financial realities of running a training business in an economic downturn. Former Head of Children’s Services at LEYF and now Lead for Quality, Learning & Development, Gary Simpson gave us the gem of a quote from Dolly Parton with which we all headed into the sunset:

The way I see it is, if you want a rainbow, you gotta  put up with the rain.”

Down on the farm, cultivating an organic approach to Big Society

Alongside the delight of being Chief Executive of LEYF, I am also chair of Paddington Farm Trust.  Established as a charity 20 years ago and now operating as a social enterprise, the Trust provides farm holidays and educational activities for people living in poor urban areas (people more typically disadvantaged by poor physical health, mental illness, economic pressures or simply life circumstances).  The farm itself is based in Somerset and was donated to a group of far-seeing community activists from Paddington at the end of the reign of the GLC; Big Society already successfully at work back in the 1980s.

So this weekend, my fellow trustees and I worked on the annual strategy; and most importantly focused on how we can make up the shortfall from losing our grant which previously made up 12% of our income.  On top of that, we are equally unsure how many of our regular visiting groups (themselves supported by their local authorities) will cease to visit.

Whilst a holiday may well be seen as a luxury in these austere times, supporting the fragile wellbeing of lonely, elderly poor people, those coping with mental or ill health and those recovering from drug and alcohol dependency (not to mention children of all ages from ugly concrete inner city estate) is critical.  Many of these people are already suffering the consequences of a lack of early intervention and have seen their lives unravel by circumstances out of their control.  Few of us are ever more than a few small steps away from disaster; we all try to organise our lives to avoid it, but some have no margin in the face of such overwhelming obstacles.  Last year’s Marmot Report confirmed the five key indicators which could help predict future health: life expectancy, disability-free life expectancy, child development at five, young people out of work and households on means-tested benefits. The report examined local authority data and found inequalities in all areas, leading the government to announce a desire to improve the health of the vulnerable. Quite right; so don’t limit their chance of having a holiday with such huge benefits, from better health to learning new skills.

Back at LEYF, we have always taken a group of up to twelve children to the farm for five days without their parents. The holidays have been universally successful, and the benefits to children and their parent(s) huge. We have never had to come back early and the trust between parents, children and staff has been wonderful; a very clear example of Big Society in action.  Recently, however, we have found it harder to get parents to agree to the ‘risk’ of allowing their children to go on such a break.  Caught between guilt and anxiety, they have reluctantly rejected the offer – not least worried they will be seen as bad parents if anything goes wrong.  Is it any wonder?  Today’s parents are constantly scrutinised by the press, the government and statutory agencies – and so many have lost their self-confidence to do what feels right for them and their children.  In addition, they are operating within an invidious horribleness (again perpetrated by mainstream media), that adults who work with children are closet paedophiles who, given half the chance, would harm their sons or daughters. The shocking truth is that actually children are at much greater risk of harm from within their own family.  What we really need is to put more faith in the fortitude of warm, trusting individual relationships as the basis for more positive human relationships in general.

I left the farm more determined than ever.  And then listening to Radio 4 on my way back, an interview with Francis Maude MP challenged him with the findings of a survey in the Independent on Sunday, proclaiming that while 67% of people had heard of the Big Society, 41% thought it was a cover up for cuts to public sector services.  Is this right?

I had just been on the farm with a bunch of volunteers like Steve, who is designing and building an outdoor classroom from trees in our coppice, which in turn were planted by volunteers from BTCV.  None of them needed encouragement to give their time so generously; they already wanted to give something back to society.

Despite its social enterprise business model, the farm is under pressure because we simply don’t know if we can rely on some of our regular customer groups. LEYF is also facing cuts in contracts for children in need, leaving us nearly one million pounds short this year. But will these cuts affect our attitude to Big Society – or will it simply make us more enterprising and determined; angry and more relentless in our fight for what we believe to be human rights?  It’s hard to say right now, but while I am surrounded by people who are altruistic and unselfish, my spirit remains uplifted and I will continue to find ways to overcome the inhibiting attitudes and self-fulfilling prophecies of the doom and gloom brigade.

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Sing a song of sixpence

The year is once again fast drawing to a close. Each one seems to go by faster and faster; and this one especially was twelve months at quick march time. Still, there does appear to be a modicum of calm about this Christmas and the full horrors of commercialisation does not feel quite so overpowering somehow, I am relieved to say.

Our nurseries start their Christmas preparations in December (and not a day before), and so the festivities are now very much in full swing. Dress rehearsals for festive plays are round every corner, and Father Christmas is very busy popping up all over the place.

Some nurseries have also visited local homes for the elderly to sing Christmas songs with them. I hope that from now on this will be a core feature of our Christmas plan at LEYF, since those who have done so say the shared delight across the generations was lovely to behold and very uplifting. Surely, that is what the spirit of Christmas is all about; a reaching out to others, a time to think about how we weave a better and more connected society. Ubuntu time.

This year we have also started working with War Child, a small international charity set up to support children devastated by war. Three LEYF staff used their annual leave to volunteer in Uganda (the safest of the War Child countries) where they helped to develop a play based teaching plan. Shocked by the real trauma suffered, but inspired by the warmth, resilience and capability of the children, we have promised to do more.

As a very small start, this Christmas we have asked staff and parents to donate the cost of one present to War Child. I hope it works. For more on this and to make a small donation yourself, I implore you to read more by clicking here.

The year ends with the promise of more economic challenges, public sector cuts and rising unemployment, accompanied by tax rises and inflation. It’s not a joyful proposition. Still, despite all of this, opportunities do exist and we continue to explore better ways of supporting more children.

One way for us to do this would be as more people consider the LEYF model; this way we may finally see our intergenerational centre ideas accepted and perhaps also be able to expand our apprenticeship programmes. We are certainly working very hard to get people to listen. We are making stronger partnerships with like-minded organisations, and our project to measure our impact is progressing well, held up only by the slow completion of questionnaires (some things never change).

When I was a child I was often told I was a bold girl, it’s an Irish term for defiance. Goethe said that boldness had genius, power and magic in it. To overcome the challenges of 2011, I strongly believe that we must concoct our own version of boldness – and maybe sprinkle it with a little LEYF magic from our children, parents, staff, apprentices and supporters. It’s likely to be quite a spirited brew!

So, with thanks to everyone that has listened, read, acted and supported us over the past year – not least of all our own staff – may I wish you all a very Happy Christmas.

June’s blog

June O'Sullivan, LEYF CEO

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